At Souraja International Dresses, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
1. Information We Collect
We collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us through our online forms. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details or other payment information, which is securely processed by third-party payment processors.
- Order Information: Details of products you have purchased, including order history and preferences.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping updates, and invoices.
- Customer Service: To respond to your inquiries, provide support, and address any issues related to your purchases.
- Marketing and Communication: To send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage and improve our services and user experience.
- Legal Compliance: To comply with legal obligations and protect the rights, property, or safety of Souraja International Dresses, our customers, or others.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, disclosure, or destruction.
Payment information is processed securely through third-party payment processors, and we do not store your credit card details on our servers.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and conducting business operations. These providers are contractually obligated to protect your information and use it only for the purposes specified by Souraja International Dresses.
- Legal Requirements: We may disclose your information when required by law or in response to a valid legal request by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update or correct any inaccuracies in your personal information.
- Delete Your Information: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions in the communication or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after any changes to this policy constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: sourajainternational1979@gmail.com
- Phone: +91-8240722783
Thank you for trusting Souraja International Dresses with your personal information. We are committed to safeguarding your privacy and providing you with the best possible experience.